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Return Policy
Return and Refund Policy
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Last updated: January 16, 2021
Thank you for shopping at 25/8 Lighting.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with
Us.
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Interpretation and Definitions
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Interpretation
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The words of which the initial letter is capitalized have meanings defined
under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
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For the purposes of this Return and Refund Policy:
* Company (referred to as either "the Company", "We", "Us" or "Our" in this
Agreement) refers to 25/8 Lighting LLC, 258lighting@gmail.com.
* Goods refer to the items offered for sale on the Service.
* Orders mean a request by You to purchase Goods from Us.
* Service refers to the Website.
* Website refers to 25/8 Lighting, accessible from (www.258lighting.com)
* You means the individual accessing or using the Service, or the company,
or other legal entity on behalf of which such individual is accessing or
using the Service, as applicable.
Your Order Cancellation Rights
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You are entitled to cancel Your Order within 24 hours of placement for a full refund.
You Order Return Rights
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You have 30 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of return You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
* By email: 258lighting@gmail.com
* By phone number: 800-925-8240
We will reimburse You no later than 14 days from the day on which We receive the returned Goods; after they have been inspected and approved. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
​
Conditions for Returns
======================
In order for the Goods to be eligible for a return, please make sure that:
* The Goods were purchased in the last 30 days
* The Goods are in the original packaging
* The Goods have not been installed or used
* The Goods have not been changed or damaged
The following Goods cannot be returned:
* The supply of Goods made to Your specifications or clearly personalized.
* The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
* The supply of Goods which are not suitable for return due to health
protection or hygiene reasons and were unsealed after delivery.
* The supply of Goods which are, after delivery, according to their nature,
inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet
the above return conditions in our sole discretion.
Returning Goods
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All "Free Shippng Items" are also subject to "Free Returns." Once your return request has been approved, we will e-mail you return instructions and a "No-Cost" Return Label.
All returns must be received within 30 days of receiving the return label(s) unless otherwise noted.
Gifts
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If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren't marked as a gift when purchased, or the gift giver had
the Order shipped to themselves to give it to You later, We will send the
refund to the gift giver.
​
Contact Us
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If you have any questions about our Returns and Refunds Policy, please contact
us:
* By email: customercare@258lighting.com
* By phone number: 800-925-8240